Frequently asked questions
Answers to the most common questions. If yours is not here, write to us through the Contact page.
How do I know if a part fits my vehicle?
Pick your model with the vehicle picker at the top of the page — products will show a clear fit indicator. If unsure, contact us via the Contact page.
What delivery methods do you offer?
We deliver by courier to an address or an office — see the full terms on the Delivery & payment page.
What payment methods do you accept?
We accept cash on delivery, card and bank transfer — see the Delivery & payment page for details.
Can I return an ordered part?
Yes, within 14 days of receiving it — see the Returns and complaints page for the form and procedure.
What do I do if the part I received is defective?
Contact us via the Contact page with your order number — the complaints procedure is described on the Returns and complaints page.
Do you deliver outside Bulgaria?
We currently deliver within Bulgaria only.